Easybreath surface snorkeling mask - turquoise
HOW BEST TO USE AND CLEAN YOUR EASYBREATH MASK ?
Easybreath snorkeling mask conception story
The secret behind the innovative snorkeling mask Easybreath :
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FEATURES OF THE PRODUCT
Saw some people with these in Cuba. Hate the normal mask, which always lets water in, so decided to give this a try - it's brilliant!!!!! The visual field is much larger than conventional snorkling masks and so easy to breathe. Once you get over looking like Darth Vader ( or in my case Darthette Vaser since mask was only available in pink!) Ian's stares from other people it's great. It also stimulated a lot of interest from other people. Went snorkling and swimming in it - no need to do those pesky rolls to breath when doing front crawl As others have said - get the right fit and make sure all hair is out of the way for good seal and Bob' your uncle......
Would definately recommend this
Maybe we were just very unlucky, but when we got these home, the side of one was separated (there's a joint half way up) and water was flooding in, and the other one simply filled up with water from the bottom as soon as the face was immersed.
Thanks for your message, sorry to hear about your experience with the Easybreath. I am not sure what happened to the first one, but I can only assume it was faulty, apologies for this. With the second perhaps it was the fit? For the Easybreath to work properly it is essential that that you have the correct size due to the nature of the seal around the face. Also factors such as having a beard can also affect the performance of the seal.
Please could you return both masks for an exchange or full refund at your earliest convenience?
Apologies for the issues caused.
Ross Farrington Market Manager DECATHLON
kirstieWoman23 February 2017Use since 7 to 12 monthsI recommendThat review has been deposited on this product versionpurchase confirmedvery easy to use
love this snorkel. Easy to use even if your a beginner. Only down side i have found is that if on a stone beach it can get small stone stuck in the white piece at the front and very hard to get out, doesn't effect it working but is a little annoying.
LindseyWoman+60 years old17 February 2017Use since 1 week or lessI recommendThat review has been deposited on this product versionFab, simply fab.
I have a dodgy jaw, having had it reset once after it dislocated. Gripping a normal snorkel between my teeth makes it ache horribly but this new mask has completely resolved the problem. It is so comfortable, no leaks at all and gives such a feeling of freedom. What a great buy! We are off on holiday in a few weeks and my husband bought it for me as a birthday present. I have tried it out in a swimming pool and now can't wait to get amongst the turtles in the Indian Ocean.
YvonneWoman+60 years old11 February 2017Use since 7 to 12 monthsThat review has been deposited on this product versionFogging...Fullface mask valve problem
If your mask fogs up it is probably because the small almost see-through valve has fallen out when you washed it!!..I only noticed when a friend of mine pointed out that I only had one!..another design fault that needs to be addressed. What shame as the basic idea of the full face mask is brilliant but it can only work if all the components are of good quality.
My 2 emails to the customer service dept still remain without a response...thats not really good enough!! If you are considering buying one I sugggest that you read the reviews & possibly purchase from another providered that might have solved this problem & has a fold down style breathing tube!!Brand's answer :
Thank you for your recent feedback about our Easybreath mask. We are sorry to hear that you have discovered many issues with our unique product. We are very proud of this innovation model which we delivered to the market over 2 years ago. Also we take very seriously any feedback from our customers and this is why I have forwarded your comments to our product engineer in France. They will make investigate why the valve went missing so easily?
Here is the link to accessories page where you can find replacements for valves, straps or snorkels for Decathlon Easybreath mask:
If you would like to return this mask then please contact your local store or use our online procedure for full refund or exchange.
Once again apologies for any inconvenience caused.
Kornel Pintara Commercial Director Watersports DECATHLON
Yvonne find this answer not useful