FEATURES OF THE PRODUCT
Easy to inflate. Yellow ones don't hold air.
I recently purchased 3 of these for a family holiday to Tenerife. Both of the yellows ones deflated slowly (one of which had remained in the apartment with no use at all.) The other yellow one also deflated slowly with only minimal usage, whilst the blue one was absolutely fine. I inflated all three of them so I know they were all inflated to similar pressure (not over-inflated)).
I can only summise that the yellow ones were not manufactured to the same standard as the blue one?Brand's answer :
Thanks for your mail, I was sorry to hear about the issues you have had with the snorkeling buoys. From your description it appears that the yellow ones you mention could have been faulty. As such if you could return them to your closest store or via the online process, we could offer you an exchange or full refund.
Sorry for the inconvenience you have encountered with this product.
Ross Farrington Market Manager DECATHLON